Recovering lost mail folders

  1. Login to https://oldmymail.yorku.ca. If you have any boxes checked off, click on Perform Maintenance Operations; otherwise,  click on Skip Maintenance.  Then click on Options.
     
  2. From the Mail Management column, click on Lost Folder Restore.
    Note: You can restore entire folders, NOT individual email messages, from as far back as five days.
     
  3. Place a check mark next to the folders you would like to recover, then click on the Restore Folders button.  Note: Any folders you recover are displayed to their original name plus the date in time to differentiate from the current folder if it exists.  Example: sent-mail-from-July_18_1200.
     
  4. To make a correction, click on the Undo changes button.
     
  5. To exit the menu, click on the Return to Options button.