NOTE: Although the latest Mac OS X 10.15 (Catalina) update is available on new Apple devices as well as a free software update for Macs introduced mid-2012 or later, we advise delaying the upgrade to ‘Catalina’ (where possible). We are aware of compatibility issues, which will prevent Catalina users from using the following central services: We will provide an update to the community when central services are compatible with ‘Catalina’. |
MyApps will replace our aging WebFAS service, which will be discontinued on December 20th, 2019.
What to expect from MyApps:
- A modern interface: MyApps provides a one-stop University portal to access software.
- Better performance: Applications will run as seamlessly as if they were locally installed on your computer.
- Consistent user experience: All applications behave the same, whether launched from a Mac or PC.
- Seamless authentication: When using a Windows machine, if you have already authenticated with your Passport York credentials, you will not be prompted to log in to MyApps.
Please note: MyApps requires your active Passport York username and password, and is available via any computer that meets the system requirements
How to request a new application to be published on MyApps?
To request a new application to be added to the MyApps portal, please submit a software request form.
How to request access to an application published on MyApps?
Why do I receive a 'Validation Error' after logging in?
"Validation Errors" are typically caused by the browser you are using the access MyApps.
When using Apple devices, certain browsers—like Mozilla Firefox—may cause "Validation Errors".
To avoid "Validation Errors", we recommend all users use Google Chrome to access MyApps.
What do the different launch options mean?
1. Install:
Available on Apple and Windows devices
This option allows you to download and install the application on your device
2. Local:
Available on Apple and Windows devices
If the application is already installed on your computer, this option launches the local installation
3. Remote:
Available on Apple devices
Launches the application as a virtual copy (in browser) via a remote session to York University
4. Remote HTML5:
Available on Apple, Linux and Windows devices running a supported browser such as Google Chrome
Launches the application as a virtual copy (in browser) via a remote browser session to York University
5. Virtual:
Available on Windows devices
Downloads the application to your device as a virtual copy and will launch it as if it was installed on your device
6. Web Portal:
Available on Apple, Linux and Windows devices running a supported browser such as Google Chrome
Launches the application on the web
For all questions and concerns, please contact the Service Desk at askit@yorku.ca