Frequently Asked Questions – FAS

  1. How do I access my network-stored files when I am using AirYorkPlus or when I am working from home?
  2. How do I recover old file versions?
  3. I am using Windows/Macintosh but I have not been migrated to FAS. How do I access my files on the network without using WebFAS?
    1. Windows
    2. Mac

FAQ

  1. How do I access my network-stored files when I am using AirYork or when I am working from home?

    OPTION 1: Use WebFAS

  1. Go to webfas.yorku.ca.
  2. Download the Citrix XenApp application.
  3. Select Windows Explorer.                                                                                                                    

OPTION 2: Use SSLVPN

If you are using a laptop or workstation that has been migrated:

  1. Logon to SSLVPN.
  2. Use as if you were in your office.

  1. How do I recover old file versions?

Step1

 

  1. Login to your WebFAS or SSLVPN.
  2. Select Windows Explorer.                                             
  3. Right click the desired file folder and select Properties.

Step 2:

If you are using a laptop or workstation that has been migrated:

  1. Click Previous Versions from the list of tabs.
  2. Select a folder from the “Folder versions” list according to Name and Date Modified.


Step 3:

  1. Click Open: A new window will appear to view ONLY the contents of the selected folder. No changes can be made to these files.                                                                               
  2. Click on 'X' to close the window above.
  3. Click Copy: A new window will appear prompting you to choose an appropriate location to duplicate the selected folder.
  4. Confirm the location of your folder by clicking on 'Yes'.
  5. Click Restore: A new window will appear prompting you to either confirm that you would like to replace the existing version of the folder by clicking Restore, or cancel the restoration by clicking Cancel.                     

  1. I am using Windows/Macintosh but I have not been migrated to FAS. How do I access my files on the network without using WebFAS?

Windows
SSLVPN is not required for users on the Keele network, Glendon network, or Satellite campuses/offices (LW OPD, ED, SB Nadal). Users on AirYork, Public ISPs (Bell, Rogers etc.) require SSLVPN.

  1. Go to Windows Explorer.
  2. Click Tools on the menu bar and select Map Network Drive.
  3. Select the drive you want to connect to (Example: Select X: to connect to your home directory, or select H: to connect to your shared directory).                                                      
  4. Select the folder you want to access.If you are connecting to your home directory, you can enter \vfadmin.yorku.yorku.ca\home (Example: \vfadmin.yorku.yorku.cauithomejohn)If you are connecting to your shared directory, you can enter \vfadmin.yorku.yorku.ca\share (Example: \vfadmin.yorku.yorku.cauitshare)                                                                                                                                                       
  5. Click the checkbox beside “Reconnect at logon” to automatically access the selected folder every time you logon. Click Finish to connect to the network folder or Cancel to quit the procedure.
  6. When prompted to authenticate, please enter the following:
    1. Login: yorku (Example: yorkujohn)
    2. Password: your PPY password

Macintosh

  1. Go to Finder.
  2. Click on the Go menu option. Select Connect to Server... (Key combination: Command-K).
  3. Under Server Address, enter smb://vfadmin.yorku.yorku.ca. Click Connect.
  4. Connect as a "Registered User". Enter your FAS credentials under Name and Password. If you forgot your password, please have it reset on 'Manage My Services', http://mms.yorku.ca.Click the checkbox beside “Remember this password in my keychain” to keep your password locked for subsequent log-ins. Click Connect to proceed with the connection or Cancel to quit the procedure.
  5. Select a volume from the list to mount. Click OK to proceed with the mounting or Cancel to quit the procedure.
  6. The mount point on your local machine is /Volumes/.